Skip to main content
DNA Tests Direct Help Center home page
  • Submit a Ticket
  • Activate Kit
  • Login
  • English (AU) English (CA) English (GB) English (IE) English (IN) English (MY) English (NZ) English (PH) English (SG) English (ZA)
  • Submit a Ticket
  • Activate Kit
  • Login
  • Return to dnatestsdirect.com
  1. DNA Tests Direct
  2. FAQs
  3. Orders, Shipping and Payment

Orders, Shipping and Payment

  • What methods of payment do you accept?
  • I entered the wrong shipping address, what should I do?
  • Can you ship a DNA test internationally?
  • I lost my test kit, can you send another one to me?
  • Can you ship a health test internationally?
  • How do I ship my samples back to the laboratory?
  • I can't find my return shipping envelope, what should I do?
  • Can I ship my DNA test kits separately to the laboratory?
  • Can I send in my samples from another state?
  • Do I have to use the return envelope to send my kits back?
  • I shipped my test kit, have you received it?
  • Can the DNA test kit be split and sent to different addresses?
  • Can I request discreet shipping and packaging for my test order?
DNA Tests Direct
English (AU) English (CA) English (GB) English (IE) English (IN) English (MY) English (NZ) English (PH) English (SG) English (ZA)