Last Updated: July 2, 2021
DNA Tests Direct Inc. and its testing laboratories and affiliates (collectively “DNA Tests Direct”, “us”, “we”, or “our”) are committed to respecting and protecting your privacy and personally identifiable information (“Personal Information”). This Privacy Policy describes how your Personal Information is collected, used, and shared in connection with your access and use of dnatestsdirect.com and its subdomains (collectively, the “Site”), including any services and functionality offered by us through the Site (collectively, the “Services”). Capitalized terms used but not defined in this Privacy Policy have the meaning given to them in our other policies (e.g., our Terms of Use Agreement). By visiting, accessing, or using the Site or Services, you consent to the collection and use of your Personal Information in accordance with the Terms of Use Agreement and this Privacy Policy. We reserve the right to amend, supplement, or otherwise change this Privacy Policy, at any point and for any reason. Any changes to this Privacy Policy will be in effect as of the “Last Updated” date referenced above. We encourage you to review this Privacy Policy from time to time to be informed of how we are protecting your information. If you do not agree to a change, you may terminate your Site account and/or discontinue your use of the Services. Your continued use of the Site or Services after the “Last Updated” date will constitute your acceptance of this Privacy Policy and such changes.
Personal Information
The types of personally identifiable information that may be collected include the patient’s name, address, e-mail address, and telephone number. Agents and contractors of DNA Tests Direct who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice, e.g. not using the information for any purpose other than to carry out the services they are performing for DNA Tests Direct. Some of our sites contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy notices.
DNA Tests Direct recognizes the important of privacy and enforces strict privacy controls for all DNA testing accounts.
Your personal information will only be used for the purpose of carrying out the services performed for you by DNA Tests Direct and will not be used for any other purposes. By providing us with your personal information, you are agreeing that we may use the information for these purposes only. You can withdrawn your consent at any time, but if you do so, you will not be able to continue using the services provided on your account.
Collection of Personal Information
Strict procedures have been put into place to safeguard personal information to prevent unauthorized access to personal information, both online and physically on site. If you have any specific questions or concerns about safety and security of personal information, you may contact us at .
We only collect and use your personal information for the purpose of performing the services that you have requested and to manage your account and provide customer support. If you choose to give us personal information via the Internet that we or our business partners may need to correspond with you or process an order, it is our intent to let you know how we will use such information. When you register from the Online Order Form, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. We do not disclose your personal information to anyone; except if in accordance with a legal obligation under a warrant. We do not share, rent or sell any information we collect online to any unaffiliated third party. We safeguard the integrity of our customers’ information. If you do not wish to set up your account online, you can also choose to call us directly to set up your account over the phone.
Your Online Account
You are responsible for protecting your Account ID and password and any actions you take with them. You must not share your Account ID and password with anyone. If you suspect that your password has been compromised, for any reason, you should change it immediately. You can change your email address or your password at any time directly from your online account.
Your online access to your DNA Tests Direct account is from a secure connection. Only authorized employees who are bound by a confidentiality agreement can help you to access your personal information in order to perform required duties such as providing you with technical support for your account. We may make updates to the Privacy Policy from time to time and recommend that you routinely check this page for changes.
If you have any questions or concerns pertaining to privacy matters related to your account please contact us at .